PHONE
Customer service (US)
1-800-742-5877Mon–Fri 7am–11pm ET; Sat 8am–8pm ET
View original sourceSource checked 2026-09-20
An independent reference. Amber Almanac is not UPS’s customer service team. The number above belongs to the company; we do not connect or forward calls.
THE AVAILABLE ROUTES
2 listed contactsGet in touch with UPS.
Looking up UPS? Begin with the contact’s stated purpose and the market it serves. Note the most recent tracking event before requesting an investigation. Dates beside contacts record evidence reviews, not live call availability.
A LITTLE PREPARATION HELPSKeep the conversation
Keep the conversation
on track.
- 01
The carrier’s tracking reference is different from a merchant’s order number.
- 02
Note the most recent tracking event before requesting an investigation.
- 03
Check whether the sender needs to start a parcel claim.
READER EXPERIENCES
Review guidelinesA space for your side of the story.
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THE RECORD BEHIND THE DETAILS
Sources & corrections.
Contact dates belong to individual routes. A newer editorial update does not mean every contact was rechecked on that day.
Entry edited 2026-10-25